What is the Townships Policy for turning off water for nonpayment of water or sewer charges?
Bills are sent out to customers on the 1st of the month.The bills have a due date of the 20th of the month with an additional seven day grace period making the bills due by the 27th day of the month of the billing. If the bill remains unpaid, a notice is sent out 30 days after the 27th day of the previous month (the end of the grace period) which is a FINAL NOTICE. This Final Notice includes a date that service will be turned off for nonpayment. This date of turn off is typically 3 weeks from the date of the Final Notice. In addition to any interest and penalty charges, the customer is then assessed a fee for turning off the service and an additional fee for turning the service back on once the customer has paid. These fees are in addition to interest and penalty charges on top of the water and sewer charges.Many customers question why a late fee is assessed for the entire payment period even if the customer pays soon after the due date. Please keep in mind that the billing cycle alrea
