What is the tour companys policy on reservations, deposits and cancellations?
Since each company has its own terms and conditions, it is important to read the tour operator’s brochure and understand the following policies in advance: • the due date for your initial reservations deposit and interim and final payments; • when cancellation fees are incurred (when you cancel, a tour operator has already incurred expenses for advance reservations and arrangements, and may be liable for paying hotel and other services contracted on your behalf. The cancellation penalty covers those costs); • whether the tour operator can cancel a departure for lack of bookings (in such cases the tour operator will usually offer other departures or destination alternatives). What is your responsibility and that of the tour company? Your responsibility and that of the tour operator is spelled out in the “Terms and Conditions” section of the company’s brochure. Items to look for are: • whether you will be responsible for additional payments in the event of currency fluctuations. Some tou
