What is the “Technical Assistance Program”?
There are times, when even the best of us need some outside help. Sometimes, we really know the answer, but have just run out of resources, or can’t take the chance if we are simply wrong. Other times the answer simply eludes us. The “Technical Assistance Program” or TAP was designed to accommodate the various needs of our customers. Of course there is free assistance in the FAQ section, and the Web Forum. And we do our best to answer simple questions that are emailed. But these usually take from 2 days to a week or more to get an answer. In the “TAP”, there are three levels of assistance. • Per Incident FeeThis inexpensive plan provides you with up to three hours of on-line tech-support. • On-Site Engineer Assistance This plan provides an Applications Engineer at your site. • On-Site Technical Assistance This plan provides a technician for “hands-on” help. Please see our TAP section for more information! Category: Lighthouse PLCs Inc.
