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What is the Sterling/Baldrige Criteria and how can senior leaders use it?

April 26, 2017Baldrige criteria leaders Senior Sterling

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What is the Sterling/Baldrige Criteria and how can senior leaders use it?

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The Sterling/Baldrige criteria describe management practices that deliver excellence and achieve sustainability during the current economic environment. It is used to create a culture that focuses on the customer, manages with facts and addresses strategic challenges.