What is the status of my order?
You can always ask your Stylist to check their personal web tracking service. In addition, you will receive an order confirmation once your order has been successfully transmitted. A shipping confirmation e-mail will be sent once your order has been shipped. This confirmation will include the tracking number for your package.
When your package is shipped, you’ll receive an email from UPS containing your tracking number. You can track your package by calling UPS at 1-800-PICK-UPS (with your tracking number available) or by visiting UPS’s Web site and entering your tracking number into the space provided. If this does not provide sufficient information, please email or call us (toll-free within the US) at 1-866-909-8378, and we will be happy to assist you.