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What is the status of my order?

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What is the status of my order?

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You can always ask your Stylist to check their personal web tracking service. In addition, you will receive an order confirmation once your order has been successfully transmitted. A shipping confirmation e-mail will be sent once your order has been shipped. This confirmation will include the tracking number for your package.

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You can quickly and easily track the status of your order by logging in to your Account. Simply visit: Track My Order.

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You can check the status of your order online by clicking on this link.

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For inquiries about an order already placed, click on the “My Account” button, located at the top of any page. Click on View Order History. If you do not have a password, can’t view or do not find your order, please contact Customer Service and ask us to check your order status.

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When your package is shipped, you’ll receive an email from UPS containing your tracking number. You can track your package by calling UPS at 1-800-PICK-UPS (with your tracking number available) or by visiting UPS’s Web site and entering your tracking number into the space provided. If this does not provide sufficient information, please email or call us (toll-free within the US) at 1-866-909-8378, and we will be happy to assist you.

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