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What is the status of my order?

April 26, 2017Status

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10 Posted

What is the status of my order?

32 Answers

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Your order status will be available 24 hours after your order has been placed, by simply clicking on the “My Account” link at the top right corner of every page of our site. From there, you will be able to view information about your order.

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Your order status may be viewed at any time by entering the first eight (8) digits of your order identification number here. If you would like more detailed information or have any difficulties finding your order status online, you may Contact Us, and a member of our Customer Care team will be happy to assist you.

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Your order status is posted here on the order status page. Do keep in mind that the order status page is not real-time updated. If you recently placed an order, your order status will not be posted there until after approximately 1 – 3 days. We appreciate your patient.

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The status of your order must be verified with the vendor. Log in to the account you created when you completed your order to track your status. Any inquires must be made directly to the vendor.

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To find out the status of your order, please check your email. You will receive an email notification when your order ships (usually the next business day after you place your order). This email will include information on how to track your shipment. You can also click on the “Order Status” link at the top of our web site and enter your Order Number and shipping Zip Code. If for some reason you do not receive a shipping notification by email, click here to email our customer service team and we will inform you of the status of your order and provide you with a tracking number when applicable. Please include your order number with your email!

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