WHAT IS THE STATUS OF MY BACKORDER?
As we are a separate company from IKEA, we do not have a way of tracking backorders and deficiencies via their systems. At the end of your installation, we made a “Job Report” which you would have signed off on. Anything that was on this report was submitted to IKEA within days of your installation. It is the Client’s responsibility to follow up with IKEA for updates regarding the status of the items on that report. Once a client has procured a delivery date through IKEA for missing items, the client should contact our office to arrange a time for completion of the kitchen.
