What is the standard response time for my system to be repaired under warranty?
HP’s warranty services are offered with targeted response times. This means that HP will endeavour to attend to your system within the stated targeted response time. HP is unable to guarantee a response or fix times under standard warranty – if you require a guaranteed response or fix time please contact HP Customer Services or a HP accredited Service Provider to discuss your requirements. HP product warranties differ between product families, so that we are able to provide the most competitive offering appropriate to the product. To find the response time for a particular product, please use the HP Warranty Inspector To discuss your requirements for guaranteed response or fix time service, please use one of the number listed on the HP contact Page or your nearest accredited Service Provider.