What is the software update / upgrade policy for the IPIX Interactive Studio software?
The IPIX Interactive Studio is a major new release for IPIX and is considered a new product. Customers interested moving from the current IPIX 360 Suite software to the new IPIX Interactive Studio will need to purchase a new license. For those who do purchase a new license to the IPIX Interactive Studio, from time-to-time, IPIX may make available bug fixes and select feature updates. These fixes and updates will be released at the discretion of IPIX. For customers that renew their IPIX Interactive Studio license, upon renewal, they will be entitled to any IPIX Interactive Studio software bug fixes, updates, and upgrades. In the future, IPIX may offer a software update service. Please call (518) 237-1975 or email sales to let us know if you are interested in this type of support service.