What is the social/economic/geographic background of the 650 beneficiaries of Helpline so far?
We get to speak to a wide range of people. From inference we feel that the majority of the callers belong to the lower-middle class to the middle class generally. Though it is not a very easy classification to make. The reason being that our interaction with people is mostly over the telephone. Very few people, who call us, come to the centre to meet us. Added to it is the fact that people from the lower/middle class are generally the one who are not able to access information that easily. People who are not connected or linked to organizations find access to information more difficult. Besides the people whom we reach out to over the telephone, we also reach out to people through workshops, meetings etc. here again we reach out to a range of people. Some of these meetings are arranged in the communities in which we work. These are attended by people who belong to the economically weaker section of society. On the other hand we also have workshops that are attended by people who are be