What is the Sling Media Partner Support Portal?
It’s the place where Sling Media’s partners can escalate their customer issues to the Sling Media Support Engineering team. In response, the Sling Media Support Engineering team fixes the problem, or communicates with the appropriate engineering, marketing or bizdev teams. This assures that Sling Media partners get the right answers. The Partner Support Portal runs on the same platform as the Slingbox customer discussion forums. Once we’ve given your group access to the support portal, you can access a specific set of communities within the forum. These communities offer a way to report issues, track open bugs, and discuss topics directly with your Sling Media Support rep. Source @ Slingbox.com So essentially if you are a TV service provider you can create your own private customer support forums that only you or the people you authorize can access work directly with a designated Sling Media support rep. Not a bad idea. The setup of forums is already in place so it would be easy to cre
