What is the Service Order functionality in xMSA HH?
In the standard application the following fields are part of the Service Order component: • Ref. Object: This is the base object(product) on which the service order is created. For example, vending machine could be the ref object which needs to be repaired. • Ref. Date: This is the date which appears in the order, this could be the date on which the order is created. • Req. Start and Req. End: This is the requested start and requested end date of the service order. • Subject: This is the action to be carried out. Maintenanace or regular repair etc. • Products: These are the components of the base product (which was selected in Ref. Object). Vending machine will have components which will need to be repaired or maintained. Based on this the assignments are created. Other fields include the business partner name, contact name and date and time fields. It should be noted that the functionality is limited to creating service orders only. Service orders created in the CRM system or on the d
