What is the scope of support included as a theme customer compared to being a Fusion PRO member?
Purchasing any of our themes will get you awesome email support from our team if you run into any issues with installing or configuring your theme, or encounter a bug in the theme. However, questions that cover modifying a theme or using additional modules are not supported and you may be directed to our public forums for these kinds of questions. For Fusion PRO members, support includes these types of questions as well. For example, you may have questions about how to theme a View a certain way, change the color scheme of your theme, create a custom block style, or add a feature from a third-party module. You might even be creating your own custom Fusion sub-theme and aren’t sure where to start. These kinds of questions will be answered by our expert theming team through the Fusion PRO forum. You also get access to all the past Q&As by other Fusion PRO members! Questions that are not covered under Fusion PRO support include: • Working with our theme mockups in software other than Phot