What is the SAF Competence Test and an SAF expert?
The SAF Competence Test is an annual test aimed at all customer-facing staff in motor dealerships. The online test, which must be renewed every 12 months, consists of 40 challenging multiple-choice questions and must be completed within 40 minutes. The system is simple to operate and will help dealerships more effectively manage finance-related issues. An SAF expert is an individual who has passed the SAF Competence Test. Their Certificate of SAF Competence is an assurance to finance customers that they are receiving expert advice from an individual with a technical knowledge of all aspects of vehicle financing. An SAF expert has attained the professional standard required by the SAF Competence Test and so should act fairly, reasonably and responsibly at all times, never pressurising customers into any agreement, and adhering to all relevant finance regulations and guidelines. Individuals who successfully pass the SAF Competence Test will be able to download a Certificate of SAF Compet
