What is the Royal Service Family Concierge The Level M Experience checkbox on the Report New Bookings Menu ?
If you book a room on Royal Service, Family Concierge, The Level or M Experience there are bonuses added to the incentive, see the corresponding hotel and table chart to see what the extra bonus could be. However if you book a regular room and checkmark the Royal Service \ Family Concierge \ The Level box \ M Experience, it will delay or deny the payment of the incentive.