What is the role of the supervisor?
Your role as supervisor is to empower your staff to excel, reward performance and coach to success. All of these skills are also critical in the management of successful flexible work arrangements. A flexible work arrangement will require a supervisor’s support and approval. It is important to: • Be knowledgeable about company policies and guidelines. Be familiar with company handbooks and consult Personnel or Human Resources staff when there are questions. • Promote flexibility and work with employees to customize solutions. When used as management tools, rather than favors given to specific employees, there are many more options available to employees and supervisors for getting the job done. • Use discretion wisely. The natural by-product of flexibility is discretion. Discretion involves examining each situation individually, while keeping in mind the needs of the employee and the organization. For most work-life issues there is no one “right answer.” Often a variety of solutions ar