What is the role of the supervisor or manager in performance management?
Communicating clear expectations by explaining to employees what successful performance looks like is the first step in effective performance management. The Leadership Competency Model, for example, can also be used in the evaluation process to commend good work and identify areas that aren’t working well when supervisors and managers are themselves being evaluated. As additional competency models are developed, the same approach can be extended to any employee. The States new Leadership Competency Model creates an expectation that all levels of leadership be proficient in performance management methods. The role of the supervisor or manager in performance management is described in the Performance Management Cycle.
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