What is the role of the supervisor in the FOCUS performance management process?
Supervisors must set clearly defined, measurable, realistic and time-framed goals with input from their employees. On a regular basis, supervisors must provide an objective evaluation of the work of each employee that fairly assesses the employee’s success in demonstrating skills and achieving goals. When an employee fails to meet expectations, the supervisor must explain why, provide coaching and help the employee create a plan of training and development to help the employee be effective in his/her job.
