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What is the role of the service level director in establishing the VITAs relationship with its customer agencies?

April 26, 2017agencies customer director level relationship service VITA

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What is the role of the service level director in establishing the VITAs relationship with its customer agencies?

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The service level director plays an important role during the development of VITA’s Service Transition Plan with an agency, and will likely be the best person to handle discussions regarding the plan.