What is the road map that Baxy Infosol has for the future?
Attrition, with its accompanying huge costs, has been a humongous bane for the BPO industry. Baxy Infosol has had an attrition rate of less than 2% for team leader position and above. This differentiation has been spawned by the relationship – oriented culture that we have consistently been able to create. This has been a major differentiator from the competition.
