What is the return Policy?
If, for any reason, you are unhappy with the performance of our products, you are entitled to a full 100% money-back refund of your purchase price (less shipping costs). • In order to obtain a refund, the following instructions must be followed: • if the product(s) has not been used, you must return the product(s) to American Pharma Inc. within 30 days of the original purchase date, together with a short note stating “what” is being shipped back, and “why” it is being returned; or • if the product(s) has been used, you must return the unused portion of the product(s) in its original container to American Pharma Inc. within 45 days of the purchase date, together with a letter indicating the procedure followed during product use, the end results of using the product, and “why” you are dissatisfied with the product’s performance. Upon receipt of these, a full refund of the purchase price will be immediately made to the purchaser, and your feedback will be promptly reviewed by our Quality
We will gladly accept any return within 30 days, provided the item is in new or like-new condition. We will only issue a refund once the item has been received in our warehouse. Exceptions to our return policy: • Consumable items (such as products that can be diminished or used up) are not returnable once they have been opened. However, we will accept a return for any unused and unopened consumable item. • All items must be returned in their original packaging along with all accessories, parts, and instructions manuals that were shipped with your original order. Our 30-day return policy starts from the day your product is received. We need to have the return package postmarked within 30 days of the date that your item was delivered (regardless of what date the product was first used). • Post and Packing costs are non-refundable Note: If we receive your item back in our warehouse and it does not meet our return policy terms, then we will not issue you a refund. Such a return also will n
Our customer guarantee is that you can return your item within 5 days after receipt of merchandise for any reason, as long as it is returned in its original condition and packaging. It is the sole responsibility of the consumer on all return shipments. Original shipping fees are non-refundable. All returns must be authorized and approved by VIS Racing Sports. All approved return requests must be made within 5 days after receipt of shipment, in unused and unaltered condition with the original packaging or better. Insure that the merchandise is very well packaged. Refunds will not be issued on return items that are damaged during shipment back to VIS Racing Sports. In the event that damage has occurred, a refund will be issued only when the claim has been settled with the carrier. Failure to comply with this return policy will result in a refusal of the shipment which will be sent back to the consumer at his/her own expense. [Back To Top] • What do I do in the event of shipping damage? S
