What is the return policy for custom made outdoor patio furniture cushions?
Because custom patio furniture covers are individually made by your specifications, all sales are final and no refunds will be issued.
Custom-made patio cushions are non-returnable and non-refundable due because you do not like the fabric selection or because you ordered the incorrect part number. We offer free fabric samples of all the patio cushion fabrics we offer. Please order your cushion fabric samples before ordering to insure you are choosing the correct color. Custom-made cushions cannot be resold to any other customer. Custom patio cushions can be returned if there are defects in the material or workmanship. All cushion repair or returns must be accompanied with a return authorization form. CUSTOM PATIO CUSHION RETURNS, REPAIRS OR ALTERATIONS MUST BE MADE WITHIN 30 DAYS OF SHIPPING DATE. No exceptions. Please inspect your cushions carefully when you receive them. Contact us immediately if you have a problem with your patio cushion order. 1-866-638-6416 Click here to find our return authorization form.
