Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

What is the return policy and satisfaction guarantee for engraved products?

April 26, 2017engraved guarantee policy products Return satisfaction

0

Posted

What is the return policy and satisfaction guarantee for engraved products?

1 Answer

0

Posted

100% Satisfaction Guarantee. Although we do not accept returns on engraved products we do guarantee your satisfaction. You have 30 days upon receipt of the product to inspect the engraving. If the engraving is different than your order please contact our support department at support@orbitbaby.com or 877-ORB-BABY. We will ask for a digital photo. Once the error is confirmed we will send you an engraved replacement with a pre-paid return label to send the incorrect product back to us.