What is the restocking fee? What if I need to refuse my order?
There is a $25 or 15% restocking fee (to be $25 or 20% effective March 1, 2001) to be charged whichever is greater to all non-defective returns. A $25 charge in addition to shipping cost will be applied to refuse orders. For all returns, you must obtain a Return Authorization number (RMA) prior to shipping the product back to us with freight prepaid. Product returned for any reason other than DOA (Dead On Arrival) must be in new, unopened, and resalable boxes. Returned products missing minor parts or components may be assessed a charge or returned to you at your expense. All products to be returned must be returned within 30 days from the invoice date, 100% complete.
