What is the response time on technical support questions?
Solution: Turnaround is fastest by email. Typically one business day. If we see it will take longer we’ll try to give you an estimate of how long it will take. Problem: An error is displayed: HAPINETINITIALISE: NETWORK BUILDING FAILED Solution: This has been solved in the past by (a) adding the required “short pause” phone, sp, to the end of phone sequence for each word pronunciation specified in your dictionary, and (b) making sure the dictionary has an end-of-line (C: ‘\n’, ASCII: \012) at the end of it. Files shouldn’t end with a half of a line, but a whole line, duh, which you mark by adding an end-of-line character. HAPINETINITIALISE: NETWORK BUILDING FAILED in the past this has meant such things as: • add sp to the prons for each word, or • add \n to the end of the dictionary file HAPILOADNETOBJECT: READ LATTICE FAILURE in the past this has meant such things as: • add “SIL sil” to the dictionary HAPICODERPREPARE: COULD NOT PREPARE CHANNEL in the past this has meant such things as
