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What is the response time for maintenance requests?

April 26, 2017maintenance requests Response time

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What is the response time for maintenance requests?

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Our response time varies depending on the nature of the request and the scope of work. We respond to emergency requests within hours of receipt. Emergencies that involve personal safety are responded to immediately. Routine maintenance takes approximately 5-10 days depending on the shop and the workload at that time. Improvement type work that is not considered to be true maintenance is usually done as time permits.