What is the Resnet Helpdesk?
The Resnet helpdesk operated as part of “Auxilary Services”, a department within Infromation Technology Services which gives computer support to the “businesses” on campus. The Resnet helpdesk, along with the Resnet internet connection, network hardware and other costs of operating the network, is funded through a small part of the residence hall fee. Because of this, the Resnet helpdesk can only offer support for students living in the residence halls, and can only offer support with Resnet-related issues.