What is the repair telephone number?
For help with troubleshooting and information on repairs, you may dial 611 from your home phone, or contact us at 1-888-438-2427. Select option 2 for Charter Telephone® service. Then enter your 10-digit phone number and select option 3, “Problem with your telephone service.” However, keep in mind that you may be able to resolve the problem by checking several things yourself before entering a repair request. By taking an extra step and following the information below, you could avoid possible service charges.
