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What is the Remote Support Host?

April 26, 2017host remote support

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What is the Remote Support Host?

2 Answers

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The Remote Support Host is an application that gets installed once the customer clicks the direct connect link and is enabled for troubleshooting on its own. A valid Pin Code (which is sent by the support personnel) must be entered to initiate and authorize remote access.

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Posted

The Remote Support Host is an application that gets installed once the customer clicks the direct connect link and is enabled for troubleshooting on its own. A valid pin code (which is sent by the support personnel) must be entered to allow the technician to troubleshoot remotely.