What is the RelayHealth service?
RelayHealth is a secure, Web-based doctor-patient service that makes it easy for patients to communicate with their doctor’s office. They can request appointments, renew prescriptions, ask non-urgent questions, and receive lab results—all from their home computer. This can reduce phone calls, waiting-room time, and the time it takes to travel to their doctor’s office. Patients can use Relay Health’s webVisit® to consult with their doctors about non-urgent medical care needs. An Aetna member’s financial responsibility for a webVisit is the same as it is for an office visit.
RelayHealth is a secure, Web-based doctor-patient service that makes it easy for you to communicate with your doctor’s office. You can request appointments, renew prescriptions, ask non-urgent questions, and receive lab results all from your home computer. No more sitting on hold, taking time to travel to your doctor’s office, or wasting time in the waiting room for your appointment. Use a RelayHealth webVisit® to consult your doctor about non-urgent medical care needs. A member’s financial responsibility for a webVisit is the same as it is for an office visit. There is no cost for you to join or use the “convenience services.” So try RelayHealth today – it may save you a trip to the doctors office!
