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What is the Refund Policy?

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What is the Refund Policy?

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On a new Yearly Plan we offer a Full 100% Refund during your first 30 days with no pro-rated usage charges. Refunds following your first 30 day are subject to a pro-rated refund and a $10 Administrative Fee to cover the manual processing of the refund, and the time required for communicating with the Member. The Pro-rated charges are calculated by dividing the Amount Paid by 12 Months, and then charging only for each full and any partial month used. If the charge was a result of an auto-renewal following the end of a previous years paid membership, and you did not intend to renew, the refund must be requested with 60 days of the charge. This should provide sufficient time for you to review your credit card statement. There are no refunds on Monthly Payment Plans – just cancel your plan, by deleting your Member Listing, before the renewal date of the next month. If you have a special situation please contact admin@photographers.com, and we will do everything we can to accommodate your s

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• Click on the Account Mgmt tab on the navigation located on the top right of any page within your account. • If the Account Management page did not open by default click on the Account Management link located on the left side under the main tabbed navigation. • Scroll down to the “Need to cancel your account?” section. Please read the paragraph before continuing. • Click on the link at the end of the paragraph labeled “refund policy.” • A new window will open with the Refund Policy details.

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On or before receipt of welcome kit: Once you place your order you will have thirty days from the receipt of each item to cancel your order, for example if you receive the welcome kit in six to ten business days and are unsatisfied for any reason you may cancel your order within thirty days and receive a full refund by contacting Customer Care and requesting a “no questions asked” refund. If you should decided to utilize some of the services offered in the welcome kit such as a body scan or blood test then your refund will be prorated minus the retail value of the items used. Upon acceptance of application and receipt of membership card: Approximately two weeks after you receive your welcome kit and we receive your completed and signed medical release and membership agreement you will either receive a membership card or a letter indicating that we cannot offer membership to you. In the event that IntelleCare declines your membership you will be provided with reasons for declining your

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Hotel-Rates.com strives to provide the best service possible and will work on behalf of our clients to rectify any regrettable circumstances pertaining to your reservation. However, Hotel-Rates.com acts only as an independent agent to secure services of an air carrier, car rental supplier, hotel, vacation rentals, or other travel related supplier. Therefore, we have no control over personnel, equipment, or operations of these suppliers and shall not be held liable for any inconvenience, personal injury, property damage, or other loss incurred as a result of any wrongful acts, omissions, or default on the part of the suppliers. All grievances must be reported with any and all supporting documentation to Hotel-Rates.com and/or our partners within 60 days of the mailing of the first credit card statement showing any discrepancies for billing and payment issues or within 60 days after the completion of travel services provided.

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The Museum’s policy is that there are no refunds and no exchanges for any tickets purchased.

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