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What is the Refund Policy?

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What is the Refund Policy?

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We want you to be totally satisfied with your subscription and that is why we offer a two week trial for only $1. Cancel anytime before the end of the first two weeks and you will have no other charges due. After your two week trial there are no refunds on charges made.

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In order to keep pricing to a minimum, there are no refunds. Accounting for refunds is not an expense that Gradefix wants to pass on to the active users. Once a user account has been canceled that account will never be billed again.

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Please refer to the Department of Continuing and Professional Education’s web site (http://UMassULearn.net) for the refund policy. After clicking on “Financial Info” in the navigation menu bar, then choose “Refunds” from the menu at the left-hand side.

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If it is necessary to withdraw from a full-time skill training program, immediately notify the Eastland-Fairfield Adult Training center at 614.836.4541. Full-time training tuition refunds will be processed according to policies stated in the student handbook. To receive a tuition refund for part-time programs, minus books and material fees: • 100% refund—the student must withdraw in writing no later than five working days prior to the first scheduled class date • 50% refund—the student must withdraw prior to the second scheduled class date • No refunds will be issued for one-day classes • A full tuition refund will be issued to students for a part-time class, minus books and material charges, in the event that the school cancels a class. Registration in career enhancement courses include a non-refundable processing fee of $20.00. Allow a minimum of six (6) weeks from the date of withdrawal for refund to be processed from the Treasurer’s Office.

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All of our products come with a 30-day money-back guarantee, minus set-up fee. If for any reason you are not completely satisfied within the first 30 days, simply contact our Member Services Department at 1-800-433-2349 or submit written notice of cancellation including your full name and member ID in your correspondence.

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