What is the refund policy on DVDs, videos and computer software?
The University of Washington Continuing Dental Education Office (CDE) will accept returns of DVDs, videos and flip charts purchased from the CDE office. The following conditions must be met for us to accept returned materials: • Materials must be returned within 90 days of purchase. • Materials must be returned unused and in resalable conditions. Covers must be intact and not bent, torn nor discolored. Any indication of labeling stickers on the videos, DVDs and flip charts will be assumed damaged and not refunded. • All materials from one order must be returned together, there will be only one refund issue per order. Materials from several orders may be returned at the same time if documentation is provided to identify which materials are from which order. If any materials from one order are received at a later date (after the first refund), they will not be refunded. • *Materials must be returned postage paid to our correct address: Mailing Address (for small packages via post) Univer
