What is the quality policy for YRC?
Quality = Reliable, Responsive, Efficient Service It is our policy to develop, encourage, and pursue a commitment to total quality. We are dedicated to providing the highest quality service available in the transportation industry and to the continuous improvement of our offered products and services. We are committed to fully engaging all employees in the success of our organization, our customers and each other. We accomplish this by educating employees in the fundamentals of our business and supporting our values and guiding principles. Objectives: We will contribute to our customer success and satisfaction by providing reliable, responsive and efficient service.
