What Is The Qualification Process?
The road to certification begins with ISO reviewing documentation for a company s quality system. If the design of the system meets standards, then an on-site assessment is scheduled and conducted by a disinterested third-party agency. Depending upon the size of the facility, a team of one to four certified auditors will spend between two and five days on the plant site. In order for a plant to qualify, the auditors must verify that a company s quality system complies with ISO standards. Certification only comes when the entire operation meets standards. Since the entire process is demanding, grueling, and expensive, only the best run and managed companies even try for ISO 9000 certification and only the best of the best make the grade. Lennox takes great pride in the fact that all of its residential and commercial manufacturing facilities are now ISO 9000 registered.
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