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What is the purpose of the Personal Questions and Answers?

April 26, 2017answers purpose

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What is the purpose of the Personal Questions and Answers?

3 Answers

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We ask you to establish a set of Personal Questions and Answers for authentication purposes. If you call our Customer Service Agents, your Personal Questions and Answers are used as a backup to positively verify your identity should you ever be unable to remember your Memorable Word. Your Personal Questions and Answers should be easy for you to remember, but difficult for someone else to guess.

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10 Posted

We ask you to establish a set of Personal Questions and Answers for authentication purposes. If you call a Customer Service Agent, your Personal Questions and Answers are used as a backup to positively verify your identity should you ever be unable to remember your Memorable Word. Your Personal Questions and Answers should be easy for you to remember, but difficult for someone else to guess.

0

Posted

We ask you to establish a set of Personal Questions and Answers for authentication purposes. If you call the a Customer Service Agent, your Personal Questions and Answers are used as a backup to positively verify your identity should you ever be unable to remember your Memorable Word. Your Personal Questions and Answers should be easy for you to remember, but difficult for someone else to guess.