What is the purpose of the Ohio Long-term Care Facility Resident Satisfaction Survey?
The purpose of the 2007 survey is: 1) To increase long-term care facility awareness of resident perspectives of their services; 2) To provide long-term care facilities with information on which to base quality improvement activities; 3) To provide resident satisfaction information on the Long-term Care Consumer Guide (www.ltcohio.org), an online public report that helps people who are looking for a long-term care facility make informed choices about long-term care for themselves or their loved one(s); 4) The nursing home resident satisfaction survey results will also be used as part of the quality add-on formula for Medicaid reimbursement.A higher than average resident satisfaction score earns a point toward the quality incentive that may increase a nursing homes Medicaid reimbursement rate.
