What is the purpose of filing a complaint? What would be the outcome?
The mission of the PTBC is to promote and protect the interests of the people of California by the effective and consistent administration and enforcement of the Physical Therapy Practice Act. In order to provide this service to the consumer, the board is required to review all complaints received. Although the PTBC cannot assist you in pursuing civil litigations against a physical therapist or physical therapist assistant, it does have the authority to pursue administrative action against the licensee’s license to practice in the State of California.
