What is the “public_html” folder in my web account?
This folder is created automatically when your web account is first created, and is used transparently by the server. Most customers do not see this folder unless they use specific FTP clients. If you are able to see this folder using your FTP client, please do not modify, or delete this folder. You will cause downtime for your website. If you have deleted this folder, please contact the Helpdesk, so they can create a ticket and forward it to our network technicians to correct the issue. This only affects some customers who use our Joebox web servers.