What is the proxy server port number?
• What user ID and password (if any) is used to gain access to the proxy server. Once you have the answer to these questions, complete the following steps. 1) Launch the SurveyGold software. 2) Click on the Help button in the SurveyGold software. 3) Click the Change Your SurveyGold Preferences button. This opens the SurveyGold Preferences window. 4) Click the Proxy Server tab. Ensure that the proxy server settings are correct and click OK. POSSIBLE ROOT CAUSE #2 If you are still unable to activate the subscription, this means that some other program on your computer is blocking SurveyGold software from talking to the surveygold.com subscription server via the Internet. The most likely culprit is antivirus software running on your workstation. Some antivirus programs interpret SurveyGold’s attempt to access the Internet as suspicious blocking its attempt to connect with the SurveyGold Plus subscription server via the Internet. To resolve this, access your antivirus software and “whiteli
