What is the proper procedure to reboot (power cycle) my network?
Start with your Cable/DSL Modem. Unplug it from the wall/power strip, wait approximately 30 seconds (or follow the manufacture’s instructions), plug it back in, and wait for it to completely reboot before continuing. Then reboot your Web safe router. Again by unplugging it from the wall/power strip, wait 10 seconds (or follow the manufacture’s instructions), plug it back in, and wait for it to completely reboot before continuing. Then reboot your computer and ensure that you have Internet access before continuing. If you do not have Internet access, please contact your Internet provider. If you have Internet access on your computer, then continue by rebooting your ATA. We had a power outage and now my phone is not working. If power was interrupted, you may have to reboot your router and the ATA. Reboot the router by unplugging the power adapter from the outlet. This will reset the device.