What is the proper handling procedure for Kaleidescape Disk Cartridges?
The hard disk drives used in Kaleidescape Disk Cartridges are sensitive mechanical devices. A Disk Cartridge may be damaged and yet appear unharmed; it may then appear to operate correctly in a Server for months, when in fact it has suffered irreversible damage that will cause it to eventually fail. A simple preventive measure is to always use the Kaleidescape packaging materials (static bags, foam and boxes) when shipping Disk Cartridges. When transporting Disk Cartridges to and from job sites, always keep them securely protected in their shipping materials until they are ready to be installed. When transporting a Kaleidescape Server, keep it in the same configuration that Kaleidescape ships it and use the original packaging material: keep the Disk Cartridges installed in 3U Servers and 5U Servers for shipping; but do not ship a 1U Server with its Disk Cartridges installed. After the Disk Cartridges have been installed in a Server and the Server has been mounted in a rack, the rack ca
