What is the proof/approval process?
On all new orders we will be sending you a digital proof or sewn stitch-out proof for your review. This proof will state the size, thread colors or pantone colors and overall location of your imprint job. Please make sure to look over the proof carefully as once it is approved we will process your order exactly as-is. Proofs are issued about 1-2 business days after all forms and art have been received. If you do not receive a proof in that time frame please bring that to our attention. Sometimes wrong email’s are listed or caught in Spam folders. Also, we do ask that you set your email account to send a confirmation receipt of email’s when in the proof/approval process. If we do not receive your art approval we cannot proceed with your job.
