What is the process used to determine the contents of a new release of the system? Do customers have direct input into the process?
At HealthCare IT, our software development is driven by the needs of our customers. All customer feedback, including issues, usability concerns, enhancements, and suggested new features are logged into a tracking system. A team consisting of Business Development, Product Management, Client Services, Engineering, Quality Assurance, and Informatics personnel regularly reviews and prioritizes customer input to plan software development activities for upcoming releases.
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