What is the process to request a cross-grade from 3ds Max to 3ds Max Design (or vice versa)?
– Autodesk sent email notifications to Autodesk Subscription Contract Managers on an active Subscription contract – The email notification provided the Contract Manager with personalized access to an online Self-Select web page with instructions to request the cross-grade. – Contract Managers can request the cross-grade on the Self-Select web page. – Processing will take 7 to 10 days. – Once the request has been processed an order confirmation email notification will be sent. – If for whatever reason you should need the media for the current release of the product you chose, please visit the Subscription Center online Help and complete a business service request.
Related Questions
- Can I also request a change to the product release, language or deployment when I choose to cross-grade from 3ds Max or 3ds Max Design license?
- Can I request to cross-grade only some of my 3ds Max to 3ds Max Design (or vice versa), seats under a given serial number?
- What is the deadline to complete the online request to cross-grade from 3ds Max to 3ds Max Design (or vice versa)?
