What is the process to port my number?
There are 3 basic steps that are required for porting. These steps include: • Eligibility check to determine if the number is in our calling area, • Signing of the LOA (letter of authorization) authorizing PlatinumTel to port the number on your behalf, and • Port request, which is sent to the old service provider to verify if you are eligible to port (account needs to be active and information provided should be accurate).
