What is the process of ordering once I am offered units?
Client Services will notify waitlist patients as soon as doses are available for that patient to purchase. Each patient will then have two business days to respond to the offer. If we do not reach you in person, we will leave a discreet message on your voicemail (ex.: “Hello, this is Mary calling from CLI regarding catalog number 0123, which is now available. Please call us by 5:00 PM EST on Friday August 12 to accept this offer, otherwise you will be removed from the waitlist. Please call us at 1-800-466-2796.”) Patients automatically remain on the waitlist if they call back within their allotted two business days and purchase all of the units they are being offered. If someone does not return our call or does not purchase all of the units they are offered, then we remove that person from the waitlist. If someone is removed from a waitlist, we allow that person to add themselves back to the list after 72 business hours. This allows new patients the opportunity to be added to the waitl
