What is the process? How much effort does it require?
TrueDelta’s research has been designed to require as little effort as possible while yielding top quality data. Other researchers ask about problems that occurred during the previous year. But few of us can reliably recall repairs after a few weeks. So TrueDelta emails panel members monthly asking if the vehicle required a repair the previous month. Most months no response is required. Only when the member has a repair to report is it necessary to complete the survey form. This will take only one to three minutes, as the questions are very simple. To verify that members remain active, a second, extremely brief survey is required four times a year. Completing this survey takes just seconds. But it is very important, because only vehicles who report an approximate odometer reading at the end of the quarter can be included in the analysis for that quarter. The average time commitment for someone reporting on two cars will be (at most) 15 minutes a year.
