What is the process for handling chargebacks?
Most chargebacks can be avoided by proper notification and explanation of discrepancies. myLunchMoney.com staff take on this role to minimize the number and cost of chargebacks to school districts. In the event of a chargeback, myLunchMoney.com will notify the District of the chargeback and the student information associated with the chargeback. The bank charges a processing fee of $15.00 for each chargeback. This fee, plus the amount of the original transaction, is paid by the school district. Therefore, districts are encouraged to promptly collect these funds from the parent or student account upon notification of a chargeback.
