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What is the process for calling in clogged toilets, overflowing sinks, and similar problems?

April 26, 2017clogged overflowing problems process similar sinks toilets

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What is the process for calling in clogged toilets, overflowing sinks, and similar problems?

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Call Operations at 8-5598 or send a request using our General Request form.

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For any type of major leak that could cause damage to the building, please call 8-7208. For minor plumbing problems such as dripping faucets, please use the FacilityFocus Work Request: * Go to U@Penn * Click on Facilities Focus Maintenance Request on Right Side of Page and log in with your PennKey & Password * Click on Customer Request and click on the INSERT button * Fill Out the Required Fields illustrated by the Red Asterisk along with an extra description if necessary * Click on the SAVE button. You should receive a Request Number that documents your request is in the system.